No device investment
The device is part of the rental service and does not become the customer's property. The customer remains responsible for appropriate use and return under the agreement.
Speech translation for face-to-face service
A shared language at the service desk.
LuxeDesk helps staff and customers understand each other where the encounter happens: across the same desk.
Available as a managed rental service
Customer
أحتاج إلى مساعدة
I need help.
Ready to listen
Staff
Of course. How can I help?
بالطبع. كيف يمكنني مساعدتك؟
One device. Two sides.
The conversation belongs to both people.
The device supplied with the service rests on the counter between the speakers. Each person has a dedicated view facing the right way. Speech becomes text, translation and, when useful, audio without passing the device back and forth.
- 01
Choose the languages
The staff language can remain fixed while the customer language changes with each encounter.
- 02
Speak in turns
A clear push-to-talk flow keeps the conversation calm and easy to follow.
- 03
See and hear the translation
Both people receive the message on their side in their own language.
LuxeDesk language catalogue
Languages for your service needs.
The catalogue covers widely used European and Asian languages as well as growing language communities that are important in Finland.
- 01Finnish
- 02English
- 03Swedish
- 04German
- 05French
- 06Spanish
- 07Italian
- 08Dutch
- 09Portuguese
- 10Polish
- 11Czech
- 12Turkish
- 13Japanese
- 14Korean
- 15Chinese – Simplified
- 16Chinese – Traditional
- 17Ukrainian
- 18Russian
- 19Arabic
- 20Urdu
- 21Bengali
- 22Estonian
- 23Somali
- 24Sinhala
- 25Wolof
The catalogue presents language options from which each delivery is configured. Not every listed language is available in every delivery or speech feature. Availability is confirmed in the service agreement. Some languages use text translation without a spoken response.
A service, not a device purchase
Rent a working service. Do not buy another device.
LuxeDesk is delivered as a ready-to-use solution that includes a managed device. The organisation pays for the service rather than owning the device, keeping both the start and end of the service controlled.
No back-office integration
LuxeDesk does not connect to the organisation's back-office systems or require installation on its own devices.
A controlled deployment
The use case, languages, network access, security, privacy requirements and service boundaries are approved before the service starts.
Four settings, one shared need
Good service should not stop at a language barrier.
Hotels
Reception, guidance and everyday questions with international guests.
Shops and service desks
Product advice, returns and customer service without a shared language.
Tourist information
Routes, services and local guidance in a language the visitor understands.
Educational institutions
Short everyday conversations with guardians when no shared language is available.
Designed for real encounters
Technology in the background. People at the centre.
Face to face
Eye contact remains. The device supports the conversation instead of moving it away from the service desk.
Less waiting
LuxeDesk enables routine service conversations immediately and reduces the need to arrange an external interpreter.
No heavy integration
The service is delivered on a separately managed device without changes to the organisation's back-office systems.
Bring LuxeDesk to your service point
Where does the language barrier appear in your work?
Tell us about the service situation. We will plan the deployment together with your organisation, staff and privacy requirements.
Request a demonstration